Appointment Policy Respecting Each Other's Time




Missed Appointments

When you book an appointment with us, that time is set aside for you - and ONLY you. We never double book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to us and show up for your appointment on time.

Please understand that missed appointments prevent us from attending to other clients.

2 hours notice is required for massage therapy cancellations. The full cost of the booked massage will be charged for failure to cancel two hours prior to appointment time. 


In the event that you are unable to keep your scheduled appointment with us, please contact us by phone at least 2 hours prior to your appointment. If you do not reach us, please leave a message on our voice-mail system. If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.

Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your healthcare provider may make an exception to the above policies on those rare occasions.